Frequently Asked Questions
Have questions? You’re not alone. At Home Therapy, we believe clear answers help you make confident decisions about your plumbing and HVAC needs. Here are some of the most common questions we get from homeowners across the Tampa Bay Area about our service offerings and Therapy Plans.

We offer 1 year labor warranty for most repairs, some maintenance related repairs like drain line flush only receive 3 months of warranty. When installing a new system, you receive 10 years of warranty on parts and 2 years on labor.
All of our jobs are backed by our satisfaction guarantee.
We are licensed to do HVAC work in the state of Florida, our license is CAC1819196. We are also insured.
It is recommended to have your AC unit maintained at least once a year, preferably before the start of the summer season when the AC is used more frequently.
Regular AC maintenance helps to ensure that the unit is operating efficiently and effectively, and it can also help to extend the lifespan of the unit. During a maintenance service, an HVAC technician will inspect and clean the unit, check for any potential issues, and perform any necessary repairs or adjustments.
In addition to annual maintenance, it’s also important to regularly change the air filter in your AC unit, which can help to improve indoor air quality and ensure proper airflow.
Regular maintenance keeps your AC running efficiently and extends its lifespan. Key tasks include:
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Replace Filters monthly to maintain airflow and reduce dust buildup.
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Clean Coils to improve heat transfer and energy efficiency.
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Clear Drain Lines to prevent leaks and water damage.
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Lubricate Parts like motors and bearings to reduce wear.
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Inspect Electrical Components for safety and performance.
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Check Refrigerant Levels to ensure proper cooling.
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Service Fans & Blowers to maintain airflow.
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Calibrate Thermostat for accurate temperature control.
Flushing your water heater helps keep it efficient, safe, and long-lasting. Here’s why it matters:
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Removes Sediment: Buildup at the bottom of the tank reduces efficiency, causes strange noises, and can shorten the unit’s lifespan.
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Improves Water Quality: Sediment can lead to discolored water, odd smells, or a metallic taste.
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Prevents Performance Issues: Flushing helps maintain steady hot water temperatures and reduces pressure buildup risks.
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Saves Money: A clean tank uses less energy, lowering your utility bills.
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Helps Catch Problems Early: Flushing lets you spot issues like corroded parts before they cause major damage.
Experts recommend flushing your water heater once a year—more often if you have hard water or heavy usage.
Maintenance needs vary by water usage, hardness, and softener type. Here’s a quick guide:
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Check Salt Levels: Monthly – Ensure the brine tank has enough salt and no salt bridge has formed.
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Refill Salt: Every 4–8 weeks – Based on usage. Low salt means poor softening.
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Clean Resin Bed: Once or twice a year – Prevents buildup and keeps softening effective.
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Replace Filters: Every 6–12 months – Follow manufacturer recommendations.
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Annual Inspection: Catch hidden issues before they become costly problems.
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Manual Regeneration: Do as needed if water isn’t soft—acts as a quick fix.
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Follow Manufacturer Guidelines: Helps maintain performance and protect warranties.
Offering water softener maintenance as part of your service plans ensures better performance and longer system life.