Home Therapy Club: AC and Water Heater Maintenance for Tampa Bay Homes

The Home Therapy Club is Home Therapist’s maintenance membership for Tampa Bay homes. For $20 a month per AC system, members get two AC tune-ups, a water heater flush (tank or tankless), a whole-house plumbing inspection and a water quality test every year, plus 10% off repairs, 5% off new equipment, priority scheduling and no overtime charges.

$20 a month per AC system, or $220 a year if you pay for the year (one month free). Two AC systems are $40 a month or $460 a year, and three are $60 a month or $700 a year. The free month is one per home, no matter how many systems you enroll.

For most Tampa homes, yes. The Club’s included services are valued at $1,015 a year: two AC tune-ups ($558), a water heater flush ($279), a plumbing inspection ($89) and a water quality test ($89). Members pay just $220 a year prepaid, or $20 a month. On top of that, 10% off repairs saves about $76 on our average repair, and 5% off a new AC saves $332 or more.

Each membership covers one AC system, and every membership includes a water heater flush. If your home has two AC systems, each one gets its own $20 a month membership with its own two tune-ups a year. Additional systems are the same $20 a month.

Yes. Each ductless mini-split counts as one system, at the same $20 a month, with its own two tune-ups a year.

Yes. Your yearly water heater visit includes a flush for a tank water heater or a descale for a tankless unit. Tampa’s hard water builds scale inside tankless heat exchangers, and Rheem’s tankless warranty excludes damage caused by scale, so the yearly descale matters.

We clean the evaporator and condenser coils, flush and sanitize the condensate drain line, check refrigerant levels and pressures, and inspect the wiring, contacts, capacitors, relays, outdoor disconnect, condenser fan motor and blades, and the compressor at startup. You get a report of what we found after every visit.

The membership covers your maintenance visits, not repairs. Members get 10% off every AC and plumbing repair and 5% off new AC systems, ductwork, water heaters and water softeners. Diagnosis is FREE, and you approve a written quote before any repair begins.

No. Home Therapy Club members never pay overtime charges.

Yes. Your friends and family get your member discounts on AC and plumbing services, as many times as they need them.

We flush and sanitize your AC condensate drain line at every Club tune-up. That is the drain line that carries water away from your air conditioner, not your house drains. If it clogs within 60 days after the tune-up, we come back and clear it at no charge. A drain line flush is normally $279.

Call (813) 343-2212, or book your first visit online and tell us you want to join. Memberships are set up by our office, so there is no online checkout: we send your agreement by text or email, and your first tune-up is where we register your AC system and water heater.

Yes. The Club is month to month unless you prepay the year. If we have already done a tune-up that year, or you have used any member benefit, the rest of that year is due when you cancel, and prepaid years are not refunded once a benefit has been used.

Not a problem. Call us and we will change the address on your membership.

If you get a written estimate from another company for the same work, send it to us. We will review it and work to match it.

AC tune-ups go in spring, before the heavy cooling season, and in fall. Your water heater flush and plumbing inspection happen on one visit a year for the home, and if you have two water heaters, we flush both on that visit. Our office schedules each visit automatically when it is due, and you can call us any time to book or move a visit. Members get priority on the schedule.

Twice a year: once in spring before the heavy cooling season, and once in fall. ENERGY STAR recommends a professional check-up before each season. In Tampa the AC runs most of the year in heavy humidity, so twice a year catches worn capacitors, clogging drain lines and dirty coils before they cause a breakdown.

At least two AC tune-ups a year, a yearly water heater flush and plumbing inspection, priority scheduling and a repair discount. The Home Therapy Club covers all of that, plus a water quality test, 5% off new equipment and no overtime charges, backed by HVAC license CAC1819196 and plumbing license CFC1431159.

The AC condensate drain line. Tampa humidity grows algae in the line fast, and a clog can shut your AC off at the float switch or back water up into the air handler and ceiling. Flushing the water heater comes a close second: sediment from hard water shortens its life.

Yes, especially in Tampa, where city water averages about 10.8 grains per gallon of hardness. A flush:

• Removes sediment that makes the heater run longer and rumble
• Keeps the lower heating element from burning out under sediment
• Improves water quality and helps prevent discolored or smelly hot water
• Lets us spot corrosion and weak parts before they cause a leak

Tankless units need a yearly descale; Rheem’s tankless warranty excludes failures caused by scale build-up.

Once a year for most Tampa Bay homes. Flush more often if you have very hard water, a big family or a heavily used heater. If a tank has gone many years without a flush, have a technician do the first one, since built-up sediment can hide a pinhole leak.

Usually every 3 to 5 years. Hard water and heavy use wear it out faster; light use, like a vacation home, makes it last longer. Magnesium rods typically last 3 to 5 years; aluminum rods last 4 to 7 years but are not ideal for hard water. Replace the rod when it is under half an inch thick, shows bare steel wire or is coated in calcium. We check it at your yearly Club visit; replacement is $279.

Check your filter every month and replace it when it looks dirty. Basic fiberglass filters usually need changing every month; pleated filters every 1 to 3 months; media filters can last up to 6 months. Homes with pets, dust or allergies need changes more often. ENERGY STAR recommends inspecting filters once a month.