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Home Therapist Cooling, Heating, and Plumbing’s Terms and Conditions

Effective Date: August 8, 2025

Welcome to Home Therapist Cooling, Heating, and Plumbing. These Terms and Conditions govern your use of our website and services. By accessing or using this website, booking a service, or entering into a service agreement with us, you agree to be bound by these terms.

1. Service Scope

We provide residential and commercial HVAC and plumbing services in the Tampa Bay area. All service offerings are detailed on our website and may be subject to availability.

2. Estimates, Pricing, and Payments

Estimates are provided free of charge and are non-binding. Final pricing may vary based on site inspection and work required. Payment is due upon completion unless otherwise agreed in writing. Financing is available through third-party lenders, subject to credit approval.

3. Cancellation and Rescheduling

You may cancel or reschedule appointments with at least 24 hours’ notice. Cancellations with less than 24 hours’ notice may incur a fee. Emergency calls and same-day cancellations are non-refundable.

4. Warranties and Guarantees

We offer manufacturer warranties on new equipment and a workmanship guarantee on labor. Warranty periods and conditions may vary by service type and product. Please contact us for warranty registration and claims.

5. Limitation of Liability

To the fullest extent permitted by law, Home Therapist shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or services. Liability is limited to the amount paid by the customer for the specific service rendered.

6. Intellectual Property

All content, branding, logos, and images on this website are the property of Home Therapist and may not be copied or reused without prior written permission.

7. Customer Responsibilities

You agree to provide safe access to your property and disclose any conditions that may affect service delivery. Delays caused by lack of access or misrepresented conditions may result in additional fees.

8. Third-Party Tools and Systems

We use Housecall Pro (HCP) for scheduling, invoicing, and customer communication. By using our services, you agree to HCP’s terms and policies, which can be found here:

Housecall Pro Terms of Service

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida. Any legal disputes shall be resolved in the appropriate courts located in Hillsborough County, Florida.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page and take effect immediately upon publication.

11. Contact Us

If you have any questions about these Terms, please contact us:

  • Phone: (813) 343-2212
  • Email: service@callhometherapist.com
  • Address: 5005 W Rio Vista Ave, Tampa, FL 33634