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Lic. CAC1819196 · CFC1431159

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Homeowner guide

Tampa Cold Snap: Heat Pump and Heat Strip Prep

Short answer: In a Tampa cold snap, steam from the outdoor unit is normal defrost mode, and a heat pump running for hours is normal too. Heat strips switch on when it gets colder outside, and their first run can smell dusty. Use emergency heat only if the outdoor unit stops working.

Heat pump struggling in the cold? We test the heat pump and the strips, then give you a written quote.

Home Therapist serves Tampa Bay, Florida. In the area? FREE estimates and FREE diagnosis.

  • Licensed CAC1819196 & CFC1431159
  • 4.8 stars from 1,398 reviews
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At a glance

Steam outside
Normal defrost mode, lasts a few minutes
Constant running
Common on cold nights, strips may help
Strip smell
Dusty on first run, should fade
Emergency heat
Only if the outdoor unit fails
Before the cold
Change filter, clear unit, test heat
Call us
Burning smell that stays, ice, or cold vents

How do I get my heat pump ready before a cold snap?

Most Tampa heat pumps sit idle for months, so the first cold night is the real test. Do a few simple things a day or two ahead of the forecast.

Replace a dirty air filter. Clear leaves and debris from around the outdoor unit and keep about two feet of open space. Turn the thermostat to heat and run it for a few minutes while you are home, so you find a problem before the coldest night. Check that warm air comes out of the vents.

A yearly tune-up helps too. Fewer emergencies and smaller repairs come from replacing worn small parts before they take out big ones. The ENERGY STAR maintenance checklist lists what should be checked.

Safe to try:

  • Swap the air filter and confirm all vents are open.
  • Clear debris away from the outdoor unit, with the power off at the thermostat.
  • Set the thermostat to Heat, not Emergency Heat, and raise it a few degrees.
  • Check that the breaker for the air handler is on.

Call a pro if:

  • The outdoor unit is silent or iced over for hours and the house is cooling down.
  • The vents blow cold air for more than a few minutes after defrost ends.
  • A breaker trips again right after you reset it.
  • You smell burning that does not fade after the first run.

Safety note: Never open the air handler or touch heat strip wiring yourself, because it carries high voltage.

Is steam from the outdoor unit normal?

Yes. When it is cold and damp, frost builds on the outdoor coil. The heat pump briefly reverses to melt it, and the melting frost rises as a white cloud. Defrost usually lasts a few minutes, and the fan may stop during it. Warm air indoors may dip or turn cool for a short time, and the strips may come on to cover it.

From one of our recent jobs: floor heating vent installation in a marble patterned floor with beige curtains and clean wall finish.
From one of our recent jobs: floor heating vent installation in a marble patterned floor with beige curtains and clean wall finish.

It is not normal if the unit stays frozen solid, ice keeps growing, or the system never returns to heating. That points to a defrost control, sensor or airflow problem. See our heat pump repair page.

Why do my heat strips smell like burning?

Heat strips are electric elements in the air handler, also called auxiliary heat. In Tampa they may not run for a year or more, so dust on them burns off the first time they heat up. A dusty or hot-metal smell that fades in a short while is normal. A strong plastic or electrical smell, smoke, or a smell that keeps going is not. Turn the system off and call us.

If the strips never seem to warm the air, or the air stays lukewarm on cold nights, read about heat strips not working.

Is it normal for my heat pump to run constantly when it is cold?

Often, yes. A heat pump pulls heat from outdoor air, and the colder it is, the less it gets per hour. On a cold night it runs longer to hold your setting. Tampa homes are built for cooling, and many have leaky ducts or thin attic insulation, so they lose heat fast.

The auxiliary strips come on when the outdoor temperature drops below a set point or when the pump cannot keep up. This costs more to run than the heat pump alone. Setting the thermostat a few degrees lower and avoiding big overnight jumps keeps the strips off more.

What is emergency heat, and when should I use it?

Setting What runs Use it when
Heat Heat pump, with strips helping when needed Every normal cold day
Emergency Heat Only the electric strips The outdoor unit has failed and you need heat until a tech arrives

Emergency heat uses much more electricity, so do not leave it on as a habit. If the outdoor unit is dead, switch to emergency heat, then call us. If the air is cold in normal Heat mode, see heat pump blowing cold air.

What does Home Therapist do?

We service all brands, our techs are factory-trained, and we are open 24/7. The diagnosis and estimate are FREE on every visit, and you approve a written quote before any repair begins. Same-day service is available on many jobs. For no heat or a failing system, see heating repair in Tampa or call or text (813) 343-2212.

What Tampa Bay customers say

“Great Team. Arrive on Time and do complete maintenance on our system. Recommend to anyone looking for quality service.”
Richard M., Google review
“They have been amazing from the quote to the installation. They were able to accommodate us last minute. Made all the updates needed and in less than 5hrs we had a new HVAC unit installed. We'll be using them for all of our upgrades”
Rona B., Google review

4.8 from 1,398 reviews · Read more reviews

Frequently Asked Questions

Why is my heat pump blowing cooler air during defrost?

During defrost the system briefly runs in reverse to melt frost on the outdoor coil, so the air inside can feel cool for a few minutes. It should return to warm air when defrost ends. If cool air continues longer, call us for a free diagnosis.

Should I turn on emergency heat during a cold snap?

No, not unless the outdoor unit has stopped working. Emergency heat runs only the electric strips, which costs more than normal heating. Leave the thermostat on Heat, and the system adds the strips automatically when it needs them.

Is a burning smell from the vents dangerous?

A light dusty smell on the first run of the season is usually burning dust and fades fast. Strong plastic, electrical or smoky smells are different. Turn the system off at the thermostat and breaker, then call us for a free diagnosis.

Can a heat pump heat my house when it drops near freezing?

Usually it can, though it runs longer and the strips help. If the house keeps falling behind, the cause may be airflow, duct leaks, low refrigerant or a failed strip. We check all of it during the free diagnosis.

Will a tune-up help before the cold hits?

Yes. We check the electrical connections, coil, airflow and heating operation so small worn parts are caught early. Our tune-up is a flat $89 per system, every visit.

β˜…β˜…β˜…β˜…β˜…β˜… 4.8 (1,398 verified reviews)
Verified4.8β˜… · 1,398 reviews
πŸ›‘ FL Licensed: CAC1819196 · CFC1431159πŸ’Ό $1M General Liability + Workers’ Comp🏠 Family-owned since 2017⚑ Same-day service
β˜…β˜…β˜…β˜…β˜…Maintenance

Great Team. Arrive on Time and do complete maintenance on our system. Recommend to anyone looking for quality service.

Richard Myberg · · Google
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Happy with the service and excellent communication with Home Therapist for help with a plumbing/ drain issue. Can recommend!

Jenn Bonilla · · Google
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I have the Service Maintenance Plan with them for my a/c and plumbing, their visit was pleasant making sure all was clean and functioning properly. I pay monthly $20 of which is…

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Excellent service and fair pricing from Home Therapist. Their quote was $180 less than similar plumbing company for simple disposal replacement. Plumber arrived promptly, worked efficiently, and answered all of my questions…

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I had the best experience with this company. From the free estimate to everything in between. I have my beautiful new water heater and more room under my sink when he took…

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I had a great experience with Home Therapist Cooling, Heating, and Plumbing. We were getting our house ready to sell and the home inspection identified several plumbing issues that needed to be…

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I was in need of air conditioning for my detached garage. My AI search for the most trustworthy mini-split AC installer led me to Home Therapist; my expectations were exceeded. Scheduling a…

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Excellent service from Richard! He was professional, courteous, and very knowledgeable. He fixed my A/C problem quickly and explained everything clearly. I highly recommend Richard for anyone needing A/C service. had a…

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I had a great experience with Home Therapist AC Repair. Alejandro arrived on time to diagnose why my AC wasn't cooling and quickly found the problem that the previous company had missed.…

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Latest review: October 2026 · auto-refreshed daily

Where we work

We serve the three counties of Tampa Bay from our shop at 1408 W Linebaugh Ave in Tampa.

Hillsborough County

Tampa, Brandon, Riverview, Carrollwood, Town ’n’ Country, Plant City, Ruskin, Sun City Center, Apollo Beach, Valrico, Lutz, Seffner

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St. Petersburg, Clearwater, Largo, Dunedin, Oldsmar, Safety Harbor, Pinellas Park, Seminole, Tarpon Springs, Treasure Island, St. Pete Beach

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Wesley Chapel, Land O’ Lakes, New Port Richey, Holiday, Hudson, Trinity, Zephyrhills, Dade City

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