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★★★★★ 4.8 · 1,300+ reviews
Lic. CAC1819196 · CFC1431159

4.8 stars from 1,300+ reviews

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Home Therapist Cooling, Heating, and Plumbing Reviews

Home Therapist is rated 4.8 out of 5 stars from more than 1,300 reviews on Google, Thumbtack and Facebook. Tampa Bay homeowners most often mention techs who show up on time, explain the options without pressure, and fix it right, plus FREE estimates and honest pricing. We were called The AC Therapist until January 2025, so you may see older reviews under that name.

  • HVAC license CAC1819196
  • Plumbing license CFC1431159
  • $1M liability + workers’ comp
  • Family owned since 2017

Read every review yourself

Our full profiles, with every rating, good or bad:

How this page works: the ratings below update every day from Google, Thumbtack and Facebook. The review cards show recent 4- and 5-star Google reviews. Every review is on the profiles above.

What customers recommend us for

The same four things come up again and again in our reviews.

FREE estimates and diagnosis

No service call fee and no trip charge, day or night. You only pay if you approve the work.

Options, not pressure

Our techs explain what they found and give you options. You approve a written quote before any work begins.

On time, around the clock

We are open 24 hours a day, 7 days a week. During the day you talk to our Tampa Bay team, never an offshore call center.

Licensed, insured and local

Florida HVAC license CAC1819196 and plumbing license CFC1431159, with $1M in general liability plus workers’ comp. Family owned in Tampa Bay since 2017.

Live reviews: the ratings and review cards below are pulled automatically from Google, Thumbtack and Facebook. To read all of our reviews, including any critical ones, open our Google profile.

4.8 / 5
★★★★★★
1,399 Verified Customer Reviews
Aggregated across Google, Thumbtack, and Facebook
🛡 FL Licensed: CAC1819196 · CFC1431159💼 $1M General Liability + Workers’ Comp🏠 Family-owned since 2017⚡ Same-day service

What Customers Consistently Say

Themes that recur across recent verified Google reviews of Home Therapist. Each row counts how many of the loaded reviews mention that theme.

  • Same-day response & punctuality7 mentions
    …replacement. Plumber arrived promptly, worked efficiently, and answered all of my questions professionally.…
  • Knowledge & expertise6 mentions
    …answered all of my questions professionally.…
  • Communication6 mentions
    …ptly, worked efficiently, and answered all of my questions professionally.…
  • Recommendation5 mentions
    …d explained everything to me. Highly recommend them.…
  • Transparent pricing & honesty4 mentions
    Excellent service and fair pricing from Home Therapist. Their quote was $180 less than similar plumbing company for simp…
  • Quality of work3 mentions
    …rto came on time. He was very thorough and quick. He did the repair , educated me on some recommendations but never pres…
  • Clean & respectful work2 mentions
    …ing the set up. My garage was clean and tidy with all entry/exit points well sealed. I went with a Daikin model and I'm…

Recent Customer Reviews from Google

10 most relevant verified reviews, auto-rotating. Read all on Google Maps →

★★★★★Plumbing Google

Excellent service and fair pricing from Home Therapist. Their quote was $180 less than similar plumbing company for simple disposal replacement. Plumber arrived promptly, worked efficiently, and answered all of my questions professionally.

thomas rickard ·
★★★★★Water heater Google

I had the best experience with this company. From the free estimate to everything in between. I have my beautiful new water heater and more room under my sink when he took the old broken one out. Lester was wonderful and explained everything to me. Highly recommend them.

Patti Send ·
★★★★★ Google

My outside unit stopped working over the weekend. I called Home Therapist on a Sunday and was able to book an appointment for the next day;not needing to leave a message and wait for a call back was very refreshing. Roberto came on time. He was very thorough and quick. He did the repair , educated me on some recommendations but never pressured me to do more . Companys number stored . Any future AC issues , I’ll be calling them again.

Abbie Gayle ·
★★★★★ Google

The guys are very professional and very reliable.

Andrea C ·
★★★★★Maintenance Google

They were quick and available, when my AC was completely out they were able to come out within 24 hours and quickly found the issue and resolved it same day. Their preventative maintenance program is cost effective and the cost evened out with the repairs I needed. I was recommended to them by a neighbor and I would recommend them to my neighbors

Megan Rissler ·
★★★★★Water heater Google

I had a great experience with Home Therapist Cooling, Heating, and Plumbing. We were getting our house ready to sell and the home inspection identified several plumbing issues that needed to be addressed before closing. Their technician was prompt, professional, and took the time to explain everything they found. They repaired a leaking toilet connection, replaced the damaged toilet flange, reconnected a disconnected plumbing vent, replaced our 40-gallon water heater, and repaired a PVC drain line. The work was completed quickly and everything was done professionally, which helped us move forward with the sale of our home without any issues. I really appreciated their honesty, communication, and quality of work. If you’re looking for a reliable plumbing company in the Tampa area, I highly recommend Home Therapist.

Manny Velasquez ·
★★★★★AC install Google

I was in need of air conditioning for my detached garage. My AI search for the most trustworthy mini-split AC installer led me to Home Therapist; my expectations were exceeded. Scheduling a free inspection/quote was a breeze over the phone (they got me in the next day). David Fraser was professional and thorough, mapping out my space and determining the right sized system for my intended goals. Dana with scheduling helped me via phone/texts with setting up the install as well as acquiring the efficiency reports for a TECO rebate on my system. For install, Aridel and his two assistants arrived on time in the morning and took great care of my property as well as informing me of critical placement steps to ensure I was happy with the location of the units. The team was courteous, efficient and gave me a walk through at the end, answering my questions and explaining the set up. My garage was clean and tidy with all entry/exit points well sealed. I went with a Daikin model and I'm beyond pleased. Communication with the office is easy and payment was straightforward via text/email. The day I need to replace my central HVAC system, I'll be using this company without a doubt.

Ricardo Gonzalez, M.D. ·
★★★★★AC install Google

Excellent service from Richard! He was professional, courteous, and very knowledgeable. He fixed my A/C problem quickly and explained everything clearly. I highly recommend Richard for anyone needing A/C service. had a brand-new A/C system installed, and I couldn’t be happier with the experience. The technician was professional, knowledgeable, and took the time to explain the entire installation process. The work was completed with great attention to detail, and everything was left clean and organized when the job was finished. The new A/C unit is working perfectly, and my home has never been more comfortable. I truly appreciate the quality workmanship, honesty, and outstanding customer service. I highly recommend this company to anyone looking for a new A/C installation. Thank you for a job well done!

mohammed suleiman ·
★★★★★AC repair Google

I had a great experience with Home Therapist AC Repair. Alejandro arrived on time to diagnose why my AC wasn't cooling and quickly found the problem that the previous company had missed. The previous company had replaced the capacitor, but although the capacitor itself was the correct one, it had been wired incorrectly. This caused the condenser fan motor to spin in the opposite direction, which could have eventually damaged the motor if it had gone unnoticed. What impressed me most was Alejandro's honesty and professionalism. He thoroughly diagnosed the issue, explained everything clearly, and fixed the problem without trying to sell me unnecessary repairs or services. It's refreshing to find a technician who is knowledgeable, trustworthy, and focused on solving the actual problem rather than upselling. Another feature I really appreciated was their documentation. Home Therapist AC Repair took photos throughout the repair process and emailed them to me along with the invoice, providing a clear record of the work that was performed. They also offer several convenient payment options, including credit cards, debit cards (with no credit card processing or surcharge fees), checks, and online payments. I highly recommend Home Therapist AC Repair, especially Alejandro, to anyone looking for honest, reliable, knowledgeable, and professional AC service.

AK ·
★★★★★AC install Google

They have been amazing from the quote to the installation. They were able to accommodate us last minute. Made all the updates needed and in less than 5hrs we had a new HVAC unit installed. We'll be using them for all of our upgrades

Rona Bachour ·

Recently worked with us? Share your experience.

Worked with us recently? Tell your neighbors

A review takes about a minute and helps other Tampa Bay homeowners find an HVAC and plumbing company they can trust. It also tells our team what we did right.

What our reviewers hired us for

AC, heating, ductwork, air quality and plumbing across Hillsborough, Pinellas and Pasco counties.

Questions about our reviews and our company

Straight answers about our ratings, where to find our reviews, and who we are.

Our reviews

What is Home Therapist’s rating?

Home Therapist Cooling, Heating, and Plumbing is rated 4.8 out of 5 stars from more than 1,300 reviews on Google, Thumbtack and Facebook combined. The live totals for each platform are shown on this page and update every day.

Where can I read Home Therapist reviews?

On our Google profile, Facebook page, Yelp, Angi and Thumbtack. You can also see our Better Business Bureau profile.

Are the reviews on this page real?

Yes. The review cards are pulled automatically from Google every day, and the platform totals come from Google, Thumbtack and Facebook. We do not write or edit them. The cards show recent 4- and 5-star reviews, so to read every review, including any critical ones, open our Google profile.

What do customers say most about Home Therapist?

The themes that come up most are techs who arrive on time and respond quickly, knowledgeable and professional work, clear communication, honest pricing with no pressure, and a clean, respectful job site. Many reviewers say they found us through a neighbor and would recommend us to theirs.

How do I leave a review for Home Therapist?

Go to our leave a review page and pick the platform you use, or search “Home Therapist Cooling, Heating, and Plumbing” on Google and tap Write a review. It takes about a minute, and we read every one.

What if I had a bad experience?

We want to hear about it directly so we can make it right. Call or text (813) 343-2212, or email service@callhometherapist.com with your name, address and what happened.

Why do some reviews say The AC Therapist?

That was our name until January 2025, when we became Home Therapist Cooling, Heating, and Plumbing. Same family and same team. Reviews left under the old name are ours too.

About Home Therapist

Is Home Therapist licensed and insured?

Yes. We hold Florida HVAC license CAC1819196 and plumbing license CFC1431159, and carry $1M in general liability insurance plus workers’ compensation. You can verify both licenses on the Florida DBPR license lookup.

How long has Home Therapist been in business?

Home Therapist was founded in Tampa in 2017, with family roots in the trade going back to 2011. We are family owned and serve Hillsborough, Pinellas and Pasco counties from our shop at 1408 W Linebaugh Ave, Tampa, FL 33612.

Do you charge for estimates?

No. Estimates and diagnosis are FREE on every service call, with no service call fee and no trip charge, at any hour. You only pay if you approve the repair.

Are you open on nights and weekends?

Yes. We are open 24 hours a day, 7 days a week. Call (813) 343-2212 any time, or see all the ways to reach us.

What areas do you serve?

We serve homes and businesses across Hillsborough, Pinellas and Pasco counties, including Tampa, St. Petersburg, Clearwater, Brandon, Riverview, Wesley Chapel, Land O Lakes and New Port Richey. See the full list on our service area page.

See why your neighbors call us

Open 24 hours, 7 days a week. FREE estimates and FREE diagnosis on every call. Hablamos español.

Free resources:2026 Cost ReportAbout the Team1,300+ ReviewsService Visit BlogAll ServicesPricing GuideTroubleshootingWater Heater Costs